Aller au contenu - Aller au menu -
Aide accessibilité - Plan du site - Glossaire
A lire sur le Web
- "Les WCAG 2.0, bientôt en français !"
La grande nouvelle de cette fin d'année a été la publication de la version finalisée 2.0 des Directives pour l'accessibilité des contenus Web (WCAG 2.0). L'autre très bonne nouvelle, c'est que l'association Braillenet va coordonner les travaux de traduction en français [...]
- "Version 2.0 de la charte ergonomique des sites internet publics"
La charte ergonomique des sites internet publics a pour objet de définir un ensemble de règles ergonomiques communes aux interfaces des sites Internet publics. Elle s'inscrit dans le respect des standards du Word Wide Web Consortium (W3C) et des principes des référentiels généraux d'interopérabilité (RGI), d'accessibilité (RGAA) et de sécurité (RGS) [...]
- "Understanding web design, live on video"
Now available on streaming video, Jeffrey Zeldman: Understanding Web Design - is a good quality 42:40 capture of my October 25, 2008 presentation at Gain: AIGA Business and Design Conference [...]
Jeffrey Zeldman (2008-12-19)
- "Interaction Elasticity"
Usage goes down as interaction costs increase. User motivation determines how fast demand drops, following an elasticity curve [...]
Jakob Nielsen's Alertbox (2008-12-15)
- "Poids des pages : un piège toujours actuel"
Pendant plusieurs années, nous sommes nombreux à avoir martelé le message suivant : efforcez vous ne faire les pages les plus légères possibles. Avec la généralisation du haut débit, vous pourriez croire à tort que cette question n'est plus d'actualité [...]
Elie Sloïm, Blog Temesis (2008-12-12)
- "L'utilisateur d'un site web ne doit pas se poser trop de questions !"
Reproduire l'organisation interne de l'entreprise ne correspond pas aux besoins réels de l'utilisateur. Eric Marillet, directeur du département étude client et stratégie chez Axance, revient sur ces défauts de conception et les moyens de les éviter [...]
- "Signaling Flexible Inputs"
For a while, I've been advocating the use of flexible inputs within Web forms. These input fields allow people to answer questions the way they want instead of the way a database requires them to [...]
Luke Wroblewski, Functioning Form (2008-12-08)
- "20 signs you don't want that web design project"
Most clients are good clients, and some clients are great clients. But some jobs are just never going to work out well. Herewith, a few indicators that a project may be headed to the toilet. Guarantee: All incidents taken from life [...]
Jeffrey Zeldman (2008-12-04)
- Getting Real About Agile Design"
Agile is here to stay. The economic difficulties of the past months have finally put waterfall out of its misery; now more than ever, long requirements phases and vaporous up-front documentation aren't acceptable. Software must be visible and valuable from the start [...]
Cennydd Bowles, ALA (2008-12-02)
- "Flexible Fuel: Educating the Client on IA"
Information architecture (IA) means so much to our projects, from setting requirements to establishing the baseline layout for our design and development teams. But what does it mean to your clients? Do they see the value in IA? What happens when they change their minds? Can IA help manage the change control process? More than ever, we must ensure that our clients find value in and embrace IA-and it's is our job to educate them [...]
Keith LaFerriere, ALA (2008-12-02)
- "American English vs. British English for Web Content"
Users pay attention to details in a site's writing style, and they'll notice if you use the wrong variant of the English language [...]
Jakob Nielsen's Alertbox (2008-12-01)
- "Adding a Map to Your Web Site"
Local brick-n-mortar businesses, those who rely on walk-in, on-location commerce, will often have a web site to promote their business. It's a good idea. The cost of having a web site is next to nothing, maintenance is easy if the site was built with updating in mind, and it can be a great service to existing and potential customers, depending on how it's used. One such service would be helping the potential client find the business's physical location. This can be easily facilitated by adding a location map to the site. How one should do this is the subject of this article [...]
Mike Cherim, Beast-Blog.com (2008-12-01)
- "Ten Recipes for Persuasive Content"
In many of my columns, I have touted the importance of persuasive, or influential, content and shared relevant theories and arguments, sprinkling in some practical tips and examples along the way [...]
Colleen Jones, UXmatters (2008-12-01)
- "Easing The Path from Design to Development"
As a web developer, I have the pleasure of working with a lot of different designers. There has been a lot of industry discussion of late about designers and developers, focusing on how different we sometimes are and how the interface between our respective phases of a project (that is to say moving from a design phase into production) can sometimes become a battleground [...]
Drew McLellan, 24 Ways (2008-12-01)
Haut de page
- "Web standards in China"
In early October I was lucky enough to spend some time in China talking to web professionals and students alike about web standards and their current status. It was an interesting couple of weeks that really opened my eyes to what the challenges are when following best practices [...]
Henny Swan, The Web Standards Project (2008-11-24)
- "W3C Validator, now with HTML5 flavour"
A lot of recurring discussions among the W3C staff and contributors, whenever the question of "what should be the focus of our validation tools" arises, seem to split the world in two camps [...]
W3C Q&A Weblog (2008-11-21)
- "Implémentation des WCAG 2.0 sur WebAccessibilite.fr"
WebAccessibilite.fr est maintenant en conformité avec les WCAG 2.0, niveau AA. J'avais en effet il y a quelque temps soumis ce site au groupe de travail WCAG dans le cadre de l'expérimentation conduite sur des sites réels. Cette expérimentation constituait une étape du processus de standardisation de la version 2 des WCAG, conditionnant le passage de la phase "Recommandation candidate" (publiée le 30 avril 2008) à la phase "Recommandation proposée" (publiée le 3 novembre dernier) [...]
- "A More Useful 404"
Encountering 404 errors is not new. Often, developers provide custom 404 pages to make the experience a little less frustrating [...]
Dean Frickey, ALA (2008-11-18)
- "Agile Development Projects and Usability"
Agile methods aim to overcome usability barriers in traditional development, but pose new threats to user experience quality. By modifying Agile approaches, however, many companies have realized the benefits without the pain [...]
Jakob Nielsen's Alertbox (2008-11-17)
- "Choosing the Language for a User Interface"
Welcome to the inaugural Ask UXmatters column, where you can submit your questions and get expert answers [...]
Janet M. Six, UXmatters (2008-11-17)
- "Sample Size Oddities"
It might seem counterintuitive, but the larger the proportion of a population that holds a given opinion, the fewer people you need to interview when doing user research [...]
Steve Baty, UXmatters (2008-11-17)
- "HTML: The Markup Language"
This specification describes the fifth major version of the HTML vocabulary. It provides the details necessary for producers of HTML to create conformant HTML documents [...]
W3C Editor's Draft (2008-11-14)
- "Une charte ergonomique unique pour les sites Internet publics"
Le Conseil de Modernisation des Politiques Publiques du 12 décembre 2007 l'avait annoncé dans le cadre des mesures relatives à l'amélioration de l'accueil des usagers, le plan numérique 2012 l'a confirmé dans son action 125 : la charte ergonomique des sites Internet publics, actuellement en cours d'élaboration par la DGME, doit rendre l'accès des internautes plus facile et plus clair [...]
- "Future Practice Interview: Luke Wroblewski"
As part of our new Future Practice webinar series, we'll be interviewing presenters to give you a preview of what they'll cover [...]
Lou Rosenfeld, Rosenfeld Media (2008-11-09)
- "Aspects of Design Quality"
Usability scores for 51 websites show some correlation between navigation, content, and feature quality, but no connections to other usability areas [...]
Jakob Nielsen's Alertbox (2008-11-03)
- "Writing Content that Works for a Living"
Most web copy is still being written by people who aren't writers and don't have time. The good news? Anyone who touches copy can make a difference by insisting that every chunk of text on the site do something concrete [...]
Erin Kissane, ALA (2008-11-03)
- "Common Visual Design Misconceptions"
Recently, I had the opportunity to reflect on common misconceptions about the role of visual design that are still prominent in the beliefs of executives, product leaders, engineering managers, and marketing professionals [...]
Luke Wroblewski, UXmatters (2008-11-03)
Haut de page
- "Journée Mondiale de l'Utilisabilité 2008"
L'édition 2008 de la Journée Mondiale de l'Utilisabilité sera consacrée aux interfaces riches. Programme et inscriptions [...]
Fred Cavazza, SimpleWeb (2008-10-31)
- "Creative User Interfaces in Modern Web Design"
The whole may be more than the sum of its parts, but without the parts, there is no whole. Lest that sound like some weird philosophical meandering to you, take comfort in observing the finer aspects of creative and appealing user interface design [...]
Smashing Magazine (2008-10-21)
- "Transactional Email and Confirmation Messages"
Automated email can improve customer service, strengthen relationships, and help websites bypass search engines. But most messages fared poorly in user testing and didn't fulfill this potential [...]
Jakob Nielsen's Alertbox (2008-10-20)
- Quick and Dirty Usability Testing: Step Away from the Book"
People often say to me, "I want to do usability testing at my company, but there isn't time to do it the way it should be done, using all the steps in your book. So, since we can't do it 'right,' we don't do it at all." They usually continue by saying how depressing that situation is. They're stuck [...]
Dana Chisnell, UIE (2008-10-20)
- "Understanding Progressive Enhancement"
Since 1994, the web development community has beaten graceful degradation's drum. A carry-over from the engineering world, the concept was, at its core, about giving the latest and greatest browsers the full-course meal experience while tossing a few scraps to the sad folk unfortunate enough to be using Netscape 4 [...]
Aaron Gustafson, ALA (2008-10-07)
- "When to Use Which User Experience Research Methods"
Modern day user experience research methods can now answer a wide range of questions. Knowing when to use each method can be understood by mapping them in 3 key dimensions and across typical product development phasess [...]
Christian Rohrer, Jakob Nielsen's Alertbox (2008-10-06)
- "Extending Card-Sorting Techniques to Inform the Design of Web Site Hierarchies"
When developing hierarchies for information-rich Web sites, designers and usability researchers often turn to card sorting for help in making design decisions [...]
Michael Hawley, UXmatters (2008-10-06)
Haut de page
- "Should Web Developers Support 800x600?"
That question is hot on the mailing list run by the Guild of Accessible Web Designers (GAWDS) right now. Specifically Accessites has been called on to explain why it is has one submission criterion demanding support for an 800x600 monitor resolution - meaning that it must be viewable without side-scrolling [...]
Mike Cherim, Beast-Blog.com (2008-09-30)
- "About Us Information on Websites"
We found a 9% improvement in the usability of About Us information on websites over the past 5 years. But companies and organizations still can't explain what they do in one paragraph [...]
Jakob Nielsen's Alertbox (2008-09-29)
- "Asking Participants to 'Pretend' in User Studies"
On one of the member-only lists I hang out on, there's been a discussion about asking participants in studies to role play in a usability test's scenario [...]
Jared Spool, UIE (2008-09-29)
- "HTML 5 And The Hear-Write Web"
HTML 5 working draft defines a parsing algorithm which is robust enough that it will not break for the most common types of errors. Many computing engineers and Web designers think that this feature encourages bad quality for documents [...]
W3C Q&A Weblog (2008-09-26)
- "Comparing the Candidate's Sites"
Steve Heller from the New York Times asked me to give a short review of the Barack Obama and John McCain campaign sites [...]
Jared Spool, UIE (2008-09-25)
- "Web Standards 2008: Three Circles of Hell"
Readers and conference participants know that the more I write and talk about web standards, the more I point out that they really don't exist [...]
Molly E. Holzschlag, ALA (2008-09-23)
- "Emotion and Voice User Interfaces"
When you hear the term voice user interface (VUI), what comes to mind? Most likely, memories of an interactive voice response system (IVR) for customer service arise [...]
Darnell Clayton and Colleen Jones, UXmatters (2008-09-22)
- "Use Cases for User Assistance Writers"
Perhaps the true measure of a good idea is its persistence, even though folks are slow to pick up on it [...]
Mike Hughes, UXmatters (2008-09-22)
- "Le site vide de ma mutuelle - De l'efficacité d'un site web"
Un classique : pour en savoir plus, vous êtes invité à consulter un site où... l'info est introuvable. Accueil sonore, barre de navigation peu explicite et moteur de recherche défaillant [...]
Romy Duhem-Verdière (2008-09-22)
- "Buttons on Forms - where to put them, and what to call them"
Here's a question that I get asked quite often: "Should we put 'OK' button to the left or the right of the 'Cancel' button?" A common variant is to ask the same question with 'Back' or 'Previous' instead of 'Cancel', and to maybe include 'Next' in the mixture [...]
Caroline Jarrett, Usability News (2008-09-21)
- "The use of buttons in web forms"
Action buttons exists at the bottom of almost every web form. They're so common that we often doesn't even reflect on how to actually design them [...]
Gabriel Svennerberg, In usability we trust (2008-09-21)
- "Previous and Next Actions in Web Forms"
A recent lengthy discussion in the Interaction Design Association focused on the placement of actions in Web forms that span several Web pages [...]
Luke Wroblewski, Functioning Form (2008-09-21)
- "Usability Research on Federated Login"
Federated Login has been a "holy grail" in the identity community for a long time. We have known how to do the technical part for a long time. However the industry has constantly tried, and failed, to find a model [...]
Eric Sachs, Google (2008-09-18)
- "Store Finders and Locators"
Finding addresses and location information on company websites has gotten dramatically easier, but users increasingly turn to search engines first for this task [...]
Jakob Nielsen's Alertbox (2008-09-15)
- "Paris-Web 2008, du 13 au 14 novembre 2008"
Accessibilité, qualité et design : comment concilier ces trois approches dans une optique de production de sites web, avec les contraintes et les exigences liées à des processus "industriels" [...]
- "Zebra Striping: More Data for the Case"
I recently conducted a study into the helpfulness (or lack thereof) of zebra striping-the shading of alternate rows in a table or form [...]
Jessica Enders, A List Apart (2008-09-09)
- "When Role Playing Doesn't Work: Seven Guidelines for Grounding Usability Testing in Participants' Real Lives"
'Assume you live in San Francisco and you are looking for a hotel for a friend who is visiting you. You type hotel in San Francisco into a search box and get these results. Have a look at the results and select three hotels' [...]
Isabelle Peyrichoux, UXmatters (2008-09-08)
- "To Refresh, or Not to Refresh"
Ironically, removing page refreshes can make for a refreshingly interactive experience. However, eliminating the refresh doesn't come for free. When is it worth the investment? [...]
Jared M. Spool, UIE (2008-09-08)
- "Test your Website: A 57-Point Checklist for Maximum Usability"
So you've got a website, but do you know whether it's usable or not? The answer to this question can make the difference between a successful site and one that's just ignored. Go through this checklist to make sure your site is up to snuff [...]
Jessica Hupp, VirtualHosting.com (2008-09-04)
- "SpoolCast: The History of Interaction with Bill Verplank"
Have you ever thought about how many buttons should be on a mouse? Bill Verplank has. Bill was part of the Xerox PARC team who was responsible for taking the mouse and many other computing paradigms from theory to indispensable [...]
Jared Spool, UIE (2008-09-02)
- "Site Map Usability"
New user testing of site maps shows that they are still useful as a secondary navigation aide, and that they're much easier to use than they were during our research 7 years ago [...]
Jakob Nielsen's Alertbox (2008-09-02)
Haut de page
- "New Frontiers in Usability for Users' Complex Knowledge Work"
For usability professionals, one of the top priorities of the coming decades is to assure that products are usable and useful for people's complex work in complex systems. To meet this challenge we need to better understand the nature and practices of various domain-based complex tasks and the flow of people's work across tools. This essay gives an overview of articles in this issue that address these challenges and their implications for usability and usefulness [...]
Barbara Mirel, JUS (2008-08-31)
- "Creating Effective Decision Aids for Complex Tasks"
Engineering design tasks require designers to continually compare, weigh, and choose among many complex alternatives. The quality of these selection decisions directly impacts the quality, cost, and safety of the final product [...]
Caroline Clarke Hayes and Farnaz Akhavi, JUS (2008-08-31)
- "Switching Between Tools in Complex Applications"
Large software applications are made up of many specialized tools. In Microsoft Word the document editor is supported by tools to create and fix drawings and tables. Programming environments have custom views (difference editors) and analyses (performance reports) to help developers make robust code. Every application has tools to help users sift the documentation [...]
Will Schroeder, JUS (2008-08-31)
- "Unexpected Complexity in a Traditional Usability Study"
This article is a case study of a demonstration project intended to prove the value of usability testing to a large textbook publishing house. In working with a new client, however, the research team discovered that what our client thought were simple problems for their users were actually complex problems that required the users to evaluate potential solutions in a surprisingly complex context of use [...]
Tharon W. Howard, JUS (2008-08-31)
- "Four Essential Skills for Information Architects: An Interview with Donna (Maurer) Spencer"
Donna (Maurer) Spencer is a recognized expert in the area of Information Architecture and author of an upcoming book on Card Sorting. Jared M. Spool recently had the opportunity to talk with Donna about the specific skills that separate the best information architects from the rest [...]
Jared M. Spool, UIE (2008-08-27)
- "Web Design by Designers"
Designers are, as a rule, a fussy bunch, and when it comes to their own business communications they're even more so. Designing a website for an award-winning design firm verges on the impossible. A design firm's web presence primarily serves as a tool to attract new business from a global community-and, secondarily, as a means to show off [...]
Kimberly Elam, Digital Web Magazine (2008-08-26)
- "HTML 5, a new step"
Years ago, Dan Connolly created one of the first HTML validators. Since when validation is one of the practical techniques to maintain quality of your documents. It is not the only one but one which has a lot of influences on developing a language [...]
W3C Q&A Weblog (2008-08-26)
- "Mapping Memory: Web Designer as Information Cartographer"
Theory often takes a back seat to practice in the field of web design-after all, it's hard enough to keep up with the latest acronyms without trying to carve out time for navel gazing about the profession [...]
Aaron Rester, A List Apart (2008-08-26)
- "Grenelle du Très Haut Débit : consternation"
Je suis consterné par l'impossibilité de s'inscrire au Grenelle du Très Haut Débit. Après un peu de recherche, on trouve que le système de pré-inscription est optimisé pour IE7 [...]
Tristan Nitot, Standblog (2008-08-26)
- "Design Cop-out #2: Breadcrumbs"
In last week's article, we discussed how site maps are a design cop-out. Cop-outs happen when the designers focus on treating a symptom instead of addressing the root problem. This week, we look at a second common cop-out: breadcrumbs [...]
Jared M. Spool, UIE (2008-08-21)
- "10 Best Application UIs of 2008"
Many winners employ dashboards to give users a single overview of complex information and use lightboxes to ensure that users notice dialogs. Also, the Office 2007 ribbon showed surprisingly strong early adoption [...]
Jakob Nielsen's Alertbox (2008-08-12)
- "The Site Map: An Information Architecture Cop-Out"
"Why do you think your site map needs a redesign?" I asked the web manager of a mid-sized government agency. "Our logs show that one out of six visitors is getting to the site map page. It's something we haven't paid any attention to and we think that it could be much better than it is [...]
Jared M. Spool, UIE (2008-08-12)
- "7 Essential Guidelines For Functional Design"
Look at what you've made. Beautiful, isn't it? But does it work? For whom does it work? Of course you can use it, but can anyone else? In short, is it functional?
Dustin M. Wax, Smashing Magazine (2008-08-05)
Haut de page
- "SpoolCast: Visual Design Misconceptions with Luke Wroblewski"
"Can you make it look pretty?" "Can you make the logo bigger?" "Can you make this more discoverable?" "Can you make that pop?" Heard these before? [...]
Jared Spool, UIE (2008-07-30)
- "Stable Version of Compatibility Test for Mobile Browsers Released"
The Mobile Web Test Suites Working Group has released a new and stable version of its Web Compatibility Test for Mobile Browsers, featuring more technologies and several improvements over the previous version [...]
- "W3C Standards Make Mobile Web Experience More Inviting"
W3C today announced new standards that will make it easier for people to browse the Web on mobile devices [...]
- "Weekly User Testing: TiVo Did It, You Can, Too"
TiVo ran 12 user tests in 12 weeks while designing its new website. As TiVo's experience shows, frequent and regular testing keeps the design usability focused [...]
Jakob Nielsen's Alertbox (2008-07-28)
- "The Long Wow"
The Long Wow is a means to achieving long-term customer loyalty through systematically impressing your customers again and again. Going a step beyond just measuring loyalty, the Long Wow is an experience-centric approach to fostering and creating it [...]
Brandon Schauer, UIE/Adaptive Path (2008-07-24)
- "Usability Tools Podcast: Moderating Usability Tests, Part 2"
In this episode of Usability Tools, Brian Christiansen and I continue on how to moderate a usability test. As I mentioned last week, the episode got so long that we decided to break it into two parts [...]
Jared Spool, UIE (2008-07-22)
- "Interview de Daniel Glazman (chairman CSS working group W3C)"
Daniel Glazman est impliqué depuis 1991 dans le monde des standards et depuis 1994 dans celui du Web [...]
Elie Sloïm, OpenWeb (2008-07-20)
- "High Performance Web Sites"
High Performance Web Site, sous-titré Essential Knowledge for Frontend Engineers, est ce genre de livre à lire au moins une fois à défaut de le posséder. Il résume en à peu près 120 pages 14 points d'optimisation d'un site Web [...]
La Case de l'oncle Tom (2008-07-15)
- "Enterprise Portals Are Popping"
A usability analysis of 23 intranet portals finds strong growth, increasing collaboration features, and cross-functional governance [...]
Jakob Nielsen's Alertbox (2008-07-14)
- "Producing Great Search Results: Harder than It Looks, Part 2"
Creating an effective search results page takes hard work. In the first installment of this article, I introduced how designers need to understand the users' tasks and ensure every result delivers great scent [...]
Jared Spool, UIE (2008-07-14)
- "What Is A Searcher Searching For?"
On his Biznology blog, search expert Mike Moran (author of the great book Do It Wrong Quickly), commented on my recent article about how people search [...]
Jared Spool, UIE (2008-07-11)
- "Do Site Searchers Want Just One Answer?"
Jared Spool is one of the few user experience pros who focuses on Web site search. And when he says something, I pay attention [...]
Mike Moran, Biznology Blog (2008-07-10)
- "Producing Great Search Results: Harder than It Looks - Part 1"
When creating a search results page, it's unfortunately too easy to produce an ineffective design. We know this because, in the course of our research, we've studied hundreds of search results pages. Many of the pages we've studied hurt the user's experience purely because of their design.
Jared Spool, UIE (2008-07-09)
- "Sign-Up Form Patterns"
Though, I've long advocated that Sign-Up Forms Must Die, for now they remain a staple of online life [...]
Luke Wroblewski, Functioning Form (2008-07-09)
- "Usability Tools Podcast: Moderating Usability Tests, Part 1"
In this episode of Usability Tools, Brian Christiansen and I talk about how to moderate a usability test. Turns out, the episode got so long that we decided to break it into two parts [...]
Jared Spool, UIE (2008-07-07)
- "Preparing for User Research Interviews: Seven Things to Remember"
Interviewing is an artful skill that is at the core of a wide variety of research methods in user-centered design, including stakeholder interviews, contextual inquiry, usability testing, and focus groups [...]
Michael Hawley, UXmatters (2008-07-07)
- "Assessing Weights for Users' Needs, Part 2"
Yesterday, I talked about how we come up with each row in our Weighted Differences Matrix. For each of these differences, we need to then assess how important it will be to the user's experience, which we represent with a weight [...]
Jared Spool, UIE (2008-07-07)
- "Assessing Weights for Users' Needs, Part 1"
When I presented my suggestion for how to compare multiple design alternatives, one step involved creating what I called a Weighted Differences Matrix [...]
Jared Spool, UIE (2008-07-06)
- "Web Form Design Patterns: Sign-Up Forms"
If you want to maximize the revenue of your service you need to maximize completion rates of your web forms [...]
The Smashing Magazine (2008-07-04)
- "Case Study: Comparing Design Alternatives"
Last week, I spoke at the Boston IxDA night of Short Talks, where I gave a 10-minute (!) presentation called Case Study: A Discount Approach to Comparing Multiple Design Alternatives [...]
Jared Spool, UIE (2008-07-03)
Haut de page
- "Reduce Bounce Rates: Fight for the Second Click"
Different traffic sources imply different reasons for why visitors might immediately leave your site. Design to keep deep-link followers engaged through additional pageviews [...]
Jakob Nielsen's Alertbox (30/06/08)
- "The Future of Usability is Mobile"
John S. Rhodes, Apogee (30/06/08)
- "Flexible Layouts: Challenge For The Future"
The new generation of web browsers - Firefox 3, Opera 9.5 and Internet Explorer 7 - provides a feature which seems to save a lot of work for web-developers in the future, namely the Full Page Zoom [...]
The Smashing Magazine(26/06/08)
- "Extreme Usability: How to Make an Already-Great Design Even Better"
The 1% of websites that don't suck can be made even better by strengthening exceptional user performance, eliminating miscues, and targeting company-wide use and unmet needs [...]
Jakob Nielsen's Alertbox (23/06/08)
- "Sketching in Code: the Magic of Prototyping"
Over the last year, I've noticed more and more conversations about prototyping as a method of approaching web application development [...]
David Verba, A List Apart (17/06/08)
- "Smart Defaults in Registration Forms"
Ever get an invitation to join a Web site in your Inbox? With the increasing popularity of social Web applications, it's getting hard to find people who have not [...]
Luke Wroblewski, Functioning Form (17/06/08)
- "User-Centered Design and Usability: Its Role in a Project"
The role of the User-Centered Design (UCD) process is vital to the success of site and/or application development yet it remains something of a foreign concept [...]
Marco Battilana, Accessites.org (15/06/08)
- "La pénurie en spécialistes de l'expérience utilisateur gonfle les salaires"
Ces profils relativement nouveaux, hautement qualifiés et très valorisés par l'expérience, sont de plus en plus recherchés. Les salaires sont en hausse aux quatre coins du globe [...]
After realizing I've never covered privacy policies here in much depth, I thought it would make a decent blog topic [...]
Get Elastic (11/06/08)
- "Three HTML 5 Related Drafts Published"
The HTML Working Group has published three documents: HTML 5, HTML 5 differences from HTML 4, and the first public draft of HTML 5 Publication Notes [...]
- "International Address Fields in Web Forms"
As enablers of online conversations between businesses and customers, Web forms are often responsible for gathering critical information [...]
Luke Wroblewski, UXmatters (09/06/08)
- "SpoolCast: What Makes a Great IA with Donna (Maurer) Spencer"
This week, I had the pleasure of speaking with Donna (Maurer) Spencer, a world-renowned information architect and owner of the freelance agency [...]
Jared Spool, UIE (09/06/08)
- "Writing Style for Print vs. Web"
Linear vs. non-linear. Author-driven vs. reader-driven. Storytelling vs. ruthless pursuit of actionable content. Anecdotal examples vs. comprehensive data. Sentences vs. fragments [...]
Jakob Nielsen's Alertbox (09/06/08)...
- "Writing an Interface Style Guide"
Take a look at any CSS-based website design gallery, and you'll see it's obvious that beautiful interfaces are being designed and developed in amazing quantities [...]
Jina Bolton, A List Apart (03/06/08)
- "Web Form Design: Labels Within Inputs"
I've written extensively about the differences between top, right, and left aligned labels on Web forms [...]
Luke Wroblewski, Functioning Form (01/06/08)
Haut de page
- "Eye Movement Patterns on Single and Dual-Column Web Pages"
Summary. This study examines eye movement patterns of users browsing or searching a 1-column and 2-column news article on a web page [...]
Sav Shrestha & Justin W. Owens, SURL (31/05/08)
- "How visuals can draw and drive attention"
People notice people. For lots of reasons, we are built to do that. As such, the presence (or not) of people in images can change how we look at, move through, interact with, and interpret a painting, a magazine, or even content on an individual page [...]
HFI newsletter (mai 2008)
- "Finnish quality criteria for public websites"
The Finnish government has published their quality criteria for public websites in english [...]
Standards Schmandards (29/05/08)
- "Applying Divine Proportion To Your Web Designs"
Effective web design doesn't have to be pretty and colorful - it has to be clear and intuitive; in fact, we have analyzed the principles of effective design in our previous posts. However, how can you achieve a clear and intuitive design solution? [...]
Smashing Magazine (29/05/08)
- "404 Not Found Pages: The Good, The Bad & The Funny"
When a customer lands on a 404 Not Found page, he or she is caught off guard - confused at best and downright frustrated and ready to shop somewhere else at worst [...]
Linda Bustos, Get Elastic Ecommerce Blog (28/05/08)
- "OK-Cancel or Cancel-OK?"
Should the OK button come before or after the Cancel button? Following platform conventions is more important than suboptimizing an individual dialog box [...]
Jakob Nielsen's Alertbox (27/05/08)
- "Perception des images sur le Web : ce que nous apprend l'Eye-Tracking"
Les tests d'Eye-Tracking permettent aujourd'hui de mieux comprendre comment la nature et l'organisation des éléments graphiques contenus dans une page web peuvent conditionner le parcours visuel des utilisateurs sur la page [...]
Tristan Blanc-Brude, Ergonomic Garden (26/05/08)
- "Web users 'getting more ruthless'"
Web users are getting more ruthless and selfish when they go online, reveals research [...]
Jakob Nielsen, BBC News (24/05/08)
- "Design Decisions vs. Audience Considerations"
Deep down below the layers of interface, CSS, HTML, and XML-down where only the geekiest among us roam-everything comes down to this: it's all zeroes and ones. On or off. The digital switch [...]
Robin Ragle-Davis, Digital Web Magazine (20/05/08)
- "The Cure for Content-Delay Syndrome"
In the vast majority of website projects that I have managed during my ten years in the industry, content is often the last thing to be considered (and almost always the last thing to be delivered) [...]
Pepi Ronalds, A List Apart (20/05/08)
- "User Assistance: Writing for a High-Context Culture"
Jean-Luc Dumont is a respected authority in international technical communications, but he is most renowned for a particularly entertaining presentation he gives about road signs [...]
Mike Hughes, UXmatters (19/05/08)
- "Everything in Moderation: Using Content Units to Manage UX"
The Roman philosopher Cicero stated, "Never go to excess, but let moderation be your guide." The trouble is, even though people have repeated this particular quotation over the past couple of millennia, our clients often push the limits excessively-beyond moderation-for both content and presentation [...]
Keith LaFerriere, UXmatters (19/05/08)
- "Adapter un document à la taille des petits écrans"
Regarder et naviguer dans un document depuis l'écran d'un téléphone mobile n'est pas si facile. Le Xerox Parc, le laboratoire de Fuji-Xerox à Palo Alto, travaille à simplifier le transfert de documents à un téléphone [...]
Hubert Guillaud, InternetActu (19/05/08)
- "Breaking Down the Silos: Usability Practitioners Meet Marketing Researchers"
Being a consultant with experience in both traditional marketing research and user experience and usability gives me a unique perspective on a broad range of issues relating to customer experience [...]
David Kozatch, UXmatters (19/05/08)
- "A Counter-Intuitive Approach to Evaluating Design Alternatives"
Last week, a client called looking for advice on their first usability study. The client is a large consumer information site with millions of visitors each month [...]
Jared M. Spool, UIE (19/05/08)
- "Doing More with Less: 4 Design Lessons from the Flip"
In 2007, a company named Pure Digital released the Flip Video camera. It has quickly become the best selling video camera on Amazon.com. It has captured 13% of the video camera market in just a few months [...]
Jared M. Spool, UIE (14/05/08)
- "The Rise of Contextual User Interfaces"
Web 2.0 has brought many wonderful innovations and ideas to the Internet. We can no longer imagine the web without a social dimension, and we can no longer imagine an online world that is read-only [...]
Alex Iskold, ReadWriteWeb (14/05/08)
- "Link List Color on Intranets"
Lists of links are an intermediate case between content-embedded links and menu items. Showing listed links in blue or in the site's main link color is the recommended design - and the one most intranets follow [...]
Jakob Nielsen's Alertbox (13/05/08)
- "How Little Do Users Read?"
On the average Web page, users have time to read at most 28% of the words during an average visit; 20; is more likely [...]
Jakob Nielsen's Alertbox (06/05/08)
- "Zebra Striping: Does it Really Help?"
Zebra striping-also known as candy striping or half-shadow-is the application of faint shading to alternate lines or rows in data tables or forms [...]
Jessica Enders, A List Apart (06/05/08)
Haut de page
- "Le W3C invite les développeurs à mettre en œuvre WCAG 2.0"
Aujourd'hui, le W3C annonce que les directives d'accessibilité au contenu Web (Web Content Accessibility Guidelines) WCAG 2.0 sont à la disposition des développeurs et concepteurs qui souhaiteraient les tester dans leurs applications et contenus Web [...]
- "Right-Justified Navigation Menus Impede Scannability"
Users scan lists by moving their eyes rapidly down the left edge. Menu items that are right-aligned make scanning more difficult [...]
Jakob Nielsen's Alertbox (28/04/08)
- "Five More Principles Of Effective Web Design"
Web design has significantly improved over the last years. It's more user-friendly and more appealing today - and there is a good reason behind it: over the years we've found out that design with focus on usability and user experience is just more effective [...]
Smashing Magazine (24/04/08)
- "Le webdesign guidé par les retours utilisateurs"
La refonte graphique d'un site dépend de plus en plus de l'opinion des internautes. Une pratique qui inspire les modifications à engager, et qui confirme la tendance d'un web centré sur l'utilisateur [...]
- "25 Years in Usability"
Since I started in 1983, the usability field has grown by 5,000%. It's a wonderful job - and still a promising career choice for new people [...]
Jakob Nielsen's Alertbox (21/04/08)
- "Will the Road to HTML 5 be Rough?
I am really impressed with the HTML 5 work being performed by Ian Hickson, as the draft editor, and the others who are part of the WHATWG. I'm a fan of the work, and I believe it has promise [...]
Mike Cherim, Beast-Blog.com (18/04/08)
- "Web Form Design: Modern Solutions and Creative Ideas"
Web form is often the main communication channel between visitors and site owners. Feedback is always important which is why it's necessary to make sure that web forms are easy to understand and intuitive to use [...]
Smashing Magazine (17/04/08)
- "IA Summit: Content page design best practices"
In my Content Page Design Best Practices talks at IA Summit 2008, I presented a framework for thinking about how to optimize content pages for the dynamic ecosystem of the Web instead of the structured hierarchy of a Web site [...]
Luke Wroblewski, Functioning Form (15/04/08)
- "Four Bad Designs"
Bad content, bad links, bad navigation, bad category pages... which is worst for business? In these examples, bad content takes the prize for costing the company the most money [...]
Jakob Nielsen's Alertbox (14/04/08)
- "IA Summit: Linkosophy"
Andrew Hinton's closing plenary at the 2008 IA Summit detailed why the central concerns of information architecture may be best served by a community of practice [...]
Luke Wroblewski, Functioning Form (14/04/08)
- "Footers In Modern Web Design: Creative Examples and Ideas"
According to classic principles of web design, everything at the bottom of the page isn't that important. Most users think like that. And most designers are convinced that this is true [...]
Smashing Magazine (09/04/08)
I've been coerced into stripping off in aid of CSS Naked Day for another year, but I've also changed my behaviour [...]
Jon Gibbins, dotjay (09/04/08)
- "The bare minimum you need to launch a Web site these days"
Captioning Sucks! has been in the works since January 2008. From the beginning we knew we wanted a compact site that tells it like it is and cuts through the grease [...]
Captioning Sucks!, Open & Closed Project (08/04/08)
- "Pour un nouveau portail de l'administration : exprimez-vous sur le forum"
Particuliers, professionnels, agents de l'administration renseignant le public, experts de l'internet et de l'information en ligne... Vous souhaitez donner votre avis sur le projet de refonte du portail de l'administration française, "www.service-public.fr" ? [...]
Haut de page
- "Middle-Aged Users' Declining Web Performance"
Between the ages of 25 and 60, people's ability to use websites declines by 0.8% per year - mostly because they spend more time per page, but also because of navigation difficulties [...]
Jakob Nielsen's Alertbox (31/03/08)
- "OK and Cancel Buttons: What's the Right Order?"
There's some debate among web designers, usability people, and other geeks who think about these kinds of things, about the correct order for "OK" and "Cancel" (or similar) buttons in a web application [...]
Tom Tullis (2008-03-29)
- "Abréviations, sigles et acronymes : balises, attributs HTML et accessibilité"
Résumé : l'écriture et le codage des abréviations au sein des pages Web ont donné lieu à de multiples articles et échanges, la plupart du temps en relation avec l'accessibilité numérique. Périodiquement, le débat est relancé sur tel ou tel aspect [...]
- "Grid-Based Design: Six Creative Column Techniques"
Grid systems bring visual structure and balance to site design. As a tool grids are useful for organizing and presenting information. Used properly, they can enhance the user experience by creating predictable patterns for users to follow [...]
Sean Hodge, Smashing Magazine (26/03/08)
- "Les formulaires d'inscription doivent disparaître (traduction)"
Voici la traduction d'un article publié sur A List Apart par Luke Wroblewski, dont le titre original est "Sign Up Forms Must Die". Il y est question de différentes solutions regroupées sous l'appellation "engagement progressif", permettant à vos visiteurs de comprendre et d'utiliser votre service avant (ou pendant) l'inscription, en évitant autant que possible le classique et indigeste formulaire d'inscription [...]
Pierre Bertet, Les intégristes.net (25/03/08)
- "Sign Up Forms Must Die"
You load a new web service, eager to dive in and start engaging, and what's the first thing that greets you? A sign-up form. We can do better, says Luke Wroblewski, author of "Web Form Design: Filling in the Blanks" [...]
Luke Wroblewski, A List Apart (25/03/08)
- "Findability, Orphan of the Web Design Industry"
Findability is to Search Engine Optimization (SEO) as "web standards" is to "table layouts." In a web whose vastness exceeds comprehension, sites with findable content win [...]
Aarron Walter, A List Apart (25/03/08)
- "Video & Audio: Web Page Hierarchy"
In this session, Luke will outline the way people naturally scan Web pages and explain how you can guide users through key content and actions using visual hierarchy to construct meaningful, prioritized page layouts [...]
Luke Wroblewski, Functioning Form (21/03/08)
- "Specifications, Standards, Guidelines and Recommendations"
By now, web standards should be something we are all used to [...]
Mike Cherim, Accessites.org (20/03/08)
- "Bridging the Designer-User Gap"
Depending on how representative designers are of the target audience, a project might need more or less user testing. Still, usability concerns never go away completely [...]
Jakob Nielsen's Alertbox (17/03/08)
- "SpoolCast: Reviewing Mental Models with Indi Young"
In February we held one of our most popular Virtual Seminars ever, Mental Models... Indi explained her mental model method of organizing the beliefs and philosophies of users [...]
Jared Spool, UIE (17/03/08)
- "Where's My Stuff? Beyond the Nested Folder Metaphor"
As I mentioned in my inaugural column, "Envisioning the Future of User Experience," I often have difficulty remembering where I put my digital documents and files [...]
Paul J. Sherman, UXmatters (12/03/08)
- "Closing the Communication Loop"
When our online service channels fail to meet the needs of our customers, if we're lucky, customers will resort to an alternative channel to get the assistance they need [...]
Steve Baty, UXmatters (12/03/08)
- "Two More Usability Challenges for Designing Web Apps"
At Boston Coach, it's clear they pride themselves on the quality of their town car service with a great on-time record, clean cars, and well-dressed, experienced drivers. Of course, that great experience needs to start from the first touch point - when the customer books their reservation [...]
Jared M. Spool, UIE (11/03/08)
What can we learn about usability [...]
It's Just a Bunch of Stuff That Happens Blog (05/03/08)
- "3 Important Usability Challenges for Designing Web Apps"
A benefit of joining the Hertz #1 Gold Club is a simplified experience for reserving a rental car [...]
Jared Spool, UIE (05/03/08)
- "Surprise of the year: IE8 will use Standards mode by default"
When I woke up this morning and checked my RSS feeds I had to rub my eyes and look again. Was I still asleep and dreaming? [...]
456 Berea Street (04/03//08)
- "Company Name First in Microcontent? Sometimes!"
Typically, you should deemphasize your company's name in links, but a new guideline recommends frontloading the name for search engine links under certain conditions [...]
Jakob Nielsen's Alertbox (03/03/08)
- "Web Form Design: Corgi"
Not long ago, a frustrated user shared with me his experience trying to find a gas installer in the United Kingdom. The source of his confusion was a Web form on the Council for Registered Gas Installers (Corgi) Web site. It starts out rather innocuously-simply enter your postal code to find an installer near you [...]
Luke Wroblewski, Functioning Form (02/03/08)
Haut de page
- "Customisable websites - the definitive guide"
Several popular websites have let their homepages be customised by users. New web technologies have made it possible to add slicker customisation interfaces so more sites are allowing users to customise their pages [...]
- "Usability Tools Podcast: Applying Fitts' Law"
A button is a button right? Move the mouse over it. Click. Not much to it, eh? Well, when it's a well-designed button, all the work your brain is doing to click the button is invisible to you. However, when it's poorly designed, things start to become harder [...]
Jared Spool, UIE (28/02/08)
- "Trends and Examples"
Navigation is the most significant element in web design. Since web-layouts don't have any physical representation a user can stick to, consistent navigation menu is one of the few design elements which provide users with some sense of orientation and guide them through the site [...]
Smashing Magazine (26/02/08)
- "Show and Tell: Imagining the User Experience Beyond Point, Click, and Type"
More reliable and permanent than human memory, the technology of written language dominates as the primary method human beings use for conveying abstractions of complex ideas across space and time [...]
Jonathan Follett, UXmatters (25/02/08)
- "Twelve Things Most Sites Need-Part I"
There are a plethora of Websites out there, each one unique in its design, its content, markup, features, functionality, and in myriad other ways. Yet, despite these differences, there are specific needs that should be met with near consistency, Internet-wide, regardless of the site [...]
Mike Cherim, WPDFD (25/02/08)
- "Doctype switching for IE 8"
So. A few weeks have passed since the version targeting Microsoft will introduce in IE 8 was made official and I posted my initial thoughts in Standards mode is the new quirks mode [...]
456 Berea Street (25/02/08)
- "Top-10 Application-Design Mistakes"
Application usability is enhanced when users know how to operate the UI and it guides them through the workflow. Violating common guidelines prevents both [...]
Jakob Nielsen's Alertbox (19/02/08)
- "Version Targeting: Threat or Menace?"
I'd like to live in a world where people weren't killing each other over religious and ethnic differences and where version targeting wasn't needed [...]
Jeffrey Zeldman, A List Apart (19/02/08)
- "They Shoot Browsers, Don't They?"
Proprietary innovations by browser vendors are nothing new [...]
Jeremy Keith, A List Apart (19/02/08)
- "Usability Tools Podcast: Successful Web App Usability Techniques, Part 2"
In this week's podcast, Brian Christiansen and I continue exploring usability techniques for web-based applications. Web-based applications are different from content-based web sites because the users are involved in a transaction [...]
Jared Spool, UIE (13/02/08)
- "Make sure your website works with or without www"
Being a little lazy at times, I tend to skip typing "www." before the domain name when I enter a URL in my web browser. No, it doesn't save me a whole lot of typing, but bear with me here [...]
456 Berea Street (12/02/08)
- "3 Simple Usability Tips For Developers"
It takes a lifetime to become an expert on the usability field. Many developers may be interested in creating usable, successful applications [...]
Jesper Rønn-Jensen, justaddwater.dk (11/02/08)
- "Turn Usable Content into Winning Content"
Findable. Scannable. Readable. Concise. Layered. We know much these days about how to make Web content [...]
Colleen Jones, UXmatters (11/02/08)
- "W3C mobileOK Checker 'Beta' Released for Mobile World Congress"
W3C invites Web content authors to run the beta release of the W3C mobileOK checker and make their content work on a broad range of mobile devices [...]
- "Usability Tools Podcast: Useful Web App Usability Techniques, Part 1"
In this week's podcast, Brian Christiansen and I explore usability techniques for Web Applications. Our upcoming event, the WebApp Summit, has us excited and we wanted to share that with you! [...]
Jared Spool, UIE (07/02/08)
- "Shopping Carts Gallery: Examples and Good Practices"
Imagine that you are designing an online-store. Since stakeholders are only interested in the number of sells, the success of your work directly depends on how well you manage to drive users to the "Checkout"-button [...]
The Smashing Magazine (07/02/09)
- "Things Every Web Designer Should Know"
We get a lot of e-mail from people asking for ways to be a better Web designer. There is no simple way to answer a question like that, but the majority of the time we find that a designer has been exposed to HTML and Web design in such a way that he or she is designing pages and uploading them to the Web, but was never shown some of the essentials of Web design [...]
David Rodriguez, WPDFD (06/02/08)
- Call To Action Buttons - Does Size Matter?
I came across a website (that will remain nameless) while searching for a good tasting Swiss-water decaf coffee. (Does one exist? Please advise in the comments!) I noticed on the product page that it had perhaps the world's tiniest Buy button [...]
Linda Bustos, Get Elastic (05/02/08)
- "Better Living Through Taxonomies"
Large websites and intranets can benefit from improved methods of search and navigation. These include site maps, A-Z indexes, sophisticated search engines, and generally improved navigational design-and playing a potential role in all of these methods is well-planned taxonomy [...]
Heather Hedden, Digital Web Magazine (05/02/08)
- "User Skills Improving, But Only Slightly"
Users now do basic operations with confidence and perform with skill on sites they use often. But when users try new sites, well-known usability problems still cause failures [...]
Jakob Nielsen's Alertbox (04/02/08)
Haut de page
- "10 Principles Of Effective Web Design"
Usability and the utility, not the design, determine the success or failure of a web-site. Since the visitor of the page is the only person who clicks the mouse and therefore decides everything, user-centric design has established as a standard approach for successful and profit-oriented web design [...]
Smashing Magazine (31/01/08)
- "IE Version Targeting: A Neutral Perspective"
Recently, there has been a lot of buzz going around about Internet Explorer 8 and plans to include in it a feature called "version targeting." You can scour the net for blog posts and articles about version targeting, but you'll get a lot of debate and several different views on this topic, and it's difficult to pinpoint just the facts [...]
David Rodriguez, WPDFD (30/01/08)
- "What's Best for Web Standards?"
I've been reading the various facts and opinions and the pros and cons about the plan proposed by Microsoft that will make "DOCTYPE Switch" [...]
Mike Cherim, Beast-Blog.com (30/01/08)
- "Getting The Most From Design Deliverables"
It seems there are some managers, (apparently from an ideal universe,) who believe, once a great design is hatched, a simple written document is all the development team needs to make it a reality [...]
Jared Spool, UIE (28/01/08)
- "SpoolCast: Creating Advanced Web App Deliverables with D. Keith Robinson"
How do you communicate complex and interactive design ideas to the development team? To answer this question, I had a chance to speak with with D. Keith Robinson, the Creative Director of Blue Flavor, a premier design and development shop based in Seattle, Washington [...]
Jared Spool, UIE (28/01/08)
- "Usability and Interface Design Books"
Usability and interaction design are fields that are becoming more and more important for every design. Both fields consider the interactions between the user and a system; accordingly, it also applies to the interaction between users and web-sites [...]
Alexis Brion, Smashing Magazine (24/01/08)
- "Personas are NOT a Document"
Joshua Porter (formerly of UIE, but now doing great work on his own at Bokardo Design) recently described much of the latest online debate about the need to develop personas when designing [...]
Jared Spool, UIE (24/01/08)
- "Retour à la page d'accueil : le logo suffit-il ?"
Lorsque vous êtes sur un site web et que vous souhaitez revenir sur la page d'accueil, il y a 99% de chances pour que vous cliquiez instinctivement sur le logo en haut à gauche [...]
Fred Cavazza (24/01/08)
- "Premier brouillon de HTML5"
Le W3C vient de publier le premier brouillon de la future spécification de HTML5. C'est le résultat d'un travail ardu au W3C, basé sur celui du WHATWG (qui est donc à l'origine de HTML5). Je vous propose une découverte succincte des nouveautés qui sont spécifiées dans ce brouillon [...]
Laurent Jouanneau (23/01/08)
- "Usability ROI Declining, But Still Strong"
The average business metrics improvement after a usability redesign is now 83%. This is substantially less than 6 years ago, but ROI remains high because usability is still cheap relative to gains [...]
Jakob Nielsen's Alertbox (22/01/08)
- "W3C Publishes HTML 5 Draft, Future of Web Content"
W3C today published an early draft of HTML 5, a major revision of the markup language for the Web [...]
- "From Switches to Targets: A Standardista's Journey"
As I read through Aaron Gustafson's Beyond DOCTYPE: Web Standards, Forward Compatibility, and IE8, my immediate gut reaction was deeply negative [...]
Eric Meyer, A List Apart (21/01/08)
- "Beyond DOCTYPE: Web Standards, Forward Compatibility, and IE8"
Progress always comes at a cost. In the case of web browsers, users bear the cost when developers take the rendering of certain authoring tools and browsers (especially Internet Explorer) as gospel [...]
Aaron Gustafson, A List Apart (21/01/08)
- Influencing Strategy by Design: Executive Presentations
One of the last topics discussed in the Influencing Strategy by Design class taught by Tom Chi and myself is executive presentations;[...]
Luke Wroblewski, Functioning Form (18/01/08)
- "Evolve Your User Interface To Educate Your Users"
The Web has changed. This isn't your neighbor's nerdy kid's internet anymore. Now the Web is home to your mom, your grandma and your technophobe sister;[...]
Dave Shepard, Smashing Magazine (16/01/08)
- "Isn't it sweet? Mascots in Modern Web Design"
The more emotional a site design is, the more likely it is to evoke positive feelings within its visitors;[...]
Smashing Magazine (15/01/08)
- "Influencing Strategy by Design: Design Skills"
Perhaps the biggest area of focus in the Influencing Strategy by Design course, taught by Tom Chi and I, is how a designer's existing skills can be applied to business and product strategy [...]
Luke Wroblewski, Functioning Form (15/01/08)
- "8 More Design Mistakes with Account Sign-in"
Designing an account registration and sign-in process that doesn't frustrate users turns out to be very difficult to achieve [...]
Jared Spool, UIE (14/01/07)
- "Influencing Strategy by Design: Metrics"
In our Influencing Strategy by Design course, Tom Chi and I spent a fair amount of time discussing the impact of metrics on product design and strategic influence [...]
Luke Wroblewski, Functioning Form (11/01/08)
- "What have we learned?"
Looking back at 2007: Highlights and takeaways from recent Human-Computer Interaction research [...]
- "10 Best Intranets of 2008"
Consistent design and integrated IA are becoming standard on good intranets. This year's winners focused on productivity tools, employee self-service, access to knowledgeable people (as opposed to "knowledge management"), and better-presented company news [...]
Jakob Nielsen's Alertbox (07/01/08)
- "Engagement: Should We Care?"
These days, the idea of customer engagement is almost as hot as Web 2.0-and almost as controversial [...]
Colleen Jones, UXmatters (07/01/08)
- "Motorcycle UX: Riding in the Fast Lane"
As a UX designer, understanding what contributes to a great user experience, how to define who users are, what their mental models consist of, and what kinds of interactions encourage them to succeed-all of these things make me happy [...]
Joe Sokohl, UXmatters (07/01/08)
- "Account Sign-in: 8 Design Mistakes to Avoid"
Along with their popular line of high-end networking equipment, Cisco Systems offers something else for Cisco.com visitors to buy: a line of Cisco-brand leisure wear and accessories, everything from wind breakers to golf balls [...]
Jared Spool, UIE (04/01/08)
- "Usability of Pagination Links"
In case you missed the thorough pagination gallery that was published in November: Pagination Gallery: Examples And Good Practices [...]
Jesper Rønn-Jensen, justaddwater.dk (03/01/08)
Haut de page